Local Plus support
ជំនួយ Local Plus · Help for small shops and food stalls
Need help?
Email support@kirazone.xyz with your phone model, app version, and a short description of the problem. Please do not send passwords, payment details, or identity documents.
Email support@kirazone.xyz with your phone model, app version, and a short description of the problem. Please do not send passwords, payment details, or identity documents.
Common questions
Where is my shop data?
Sales, products, stock, and expenses are stored on the device for offline use. Use the History and export tools in the app to keep your own copy.
Sales, products, stock, and expenses are stored on the device for offline use. Use the History and export tools in the app to keep your own copy.
How do photo credits work?
AI menu-photo tools are optional. The app shows the current credit balance before generation; a failed generation does not produce a finished photo.
AI menu-photo tools are optional. The app shows the current credit balance before generation; a failed generation does not produce a finished photo.
How do I request data deletion?
In the business app you can do it yourself: More → Account → Delete account removes the account and everything held for it on our servers. Your shop stays on the phone.
If you use Local+ as a customer, that screen is not in your app. Email the address above from the address or phone number you signed in with, and we will delete your account, your orders and anything you wrote on them. There is no form and no identifier to find first — we answer these ourselves.
To ask us instead, email the address above with the anonymous account identifier shown in the app under More → Photo coins. We will confirm the request and remove the server-side records associated with it. The shop's own records live on the phone and are removed from the app's own screens — More → Store profile → Clear all data, or by uninstalling.
In the business app you can do it yourself: More → Account → Delete account removes the account and everything held for it on our servers. Your shop stays on the phone.
If you use Local+ as a customer, that screen is not in your app. Email the address above from the address or phone number you signed in with, and we will delete your account, your orders and anything you wrote on them. There is no form and no identifier to find first — we answer these ourselves.
To ask us instead, email the address above with the anonymous account identifier shown in the app under More → Photo coins. We will confirm the request and remove the server-side records associated with it. The shop's own records live on the phone and are removed from the app's own screens — More → Store profile → Clear all data, or by uninstalling.
Khmer · ភាសាខ្មែរ
បើត្រូវការជំនួយ សូមផ្ញើអ៊ីមែលមកកាន់អាសយដ្ឋានខាងលើ។ សូមប្រាប់ម៉ូដែលទូរស័ព្ទ កំណែ Local Plus និងបញ្ហាដែលបានជួប។ កុំផ្ញើពាក្យសម្ងាត់ ព័ត៌មានបង់ប្រាក់ ឬឯកសារអត្តសញ្ញាណ។